Ticket #4557 (closed defect: fixed)

Opened 4 months ago

Last modified 4 months ago

Ticket changes notification stopped working

Reported by: opty Owned by: zaytsev
Priority: major Milestone:
Component: adm Version:
Keywords: Cc:
Blocked By: Blocking:
Branch state: no branch Votes for changeset:

Description

It seems that ticket changes notification stopped working some time ago.

Maybe just for some Gmail users or I missed a change?

Change History

comment:1 Changed 4 months ago by zaytsev

It's supposed to be working:

Jun 27 16:19:57 midnightcommander postfix/smtp[4943]: D64CE438AC: to=<opty's address>, relay=smtp.osuosl.org[140.211.166.137]:25
, delay=0.34, delays=0.11/0.02/0.07/0.14, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 1B3EC40BCB)

I find it curious, that apparently IPv6 is halfway broken on the VM:

Jun 27 16:19:56 midnightcommander postfix/smtp[4943]: connect to smtp.osuosl.org[2605:bc80:3010::138]:25: Network is unreachable  
Jun 27 16:19:56 midnightcommander postfix/smtp[4943]: connect to smtp.osuosl.org[2605:bc80:3010::133]:25: Network is unreachable  
Jun 27 16:19:56 midnightcommander postfix/smtp[4943]: connect to smtp.osuosl.org[2605:bc80:3010::137]:25: Network is unreachable  
Jun 27 16:19:56 midnightcommander postfix/smtp[4943]: connect to smtp.osuosl.org[2605:bc80:3010::136]:25: Network is unreachable

Resolution seems to be working, but networking doesn't o_O I wonder if it's a host or guest configuration issue. Anyways, reprioritized IPv4 via gai.conf (didn't even know such a thing existed before!), which seems like the easiest solution for now, rather than investing time and effort in trying to find out what is actually going on - and wondering if this solve the slow posting issue.

comment:2 Changed 4 months ago by zaytsev

Hmmm, changing priority didn't help, so I've disabled IPv6 altogether and rebooted. I wonder if this will bring anything. Also looked as the bugs list:

​https://groups.google.com/g/mc-bugs

It seems that the last messages are from 2023, but Postfix is sending stuff to the upstream SMTP. So I'm wondering whether OSU OSL has done something to block the mail. I guess I have no other choice but to ask them...

comment:3 Changed 4 months ago by zaytsev

OSU OSL says IPv6 is not supported, so I was right to disable it. The mail problem is still under investigation.

comment:4 Changed 4 months ago by zaytsev

  • Owner set to zaytsev
  • Status changed from new to accepted

Apparently it problems started when Google decided to enforce at least SPF compliance and our records were never fully up to date. I hope that the issue will be resolved now that I've corrected the records.

comment:5 Changed 4 months ago by zaytsev

  • Status changed from accepted to testing
  • Resolution set to fixed

Notifications are now delivered.

comment:6 Changed 4 months ago by zaytsev

  • Status changed from testing to closed

comment:7 Changed 4 months ago by zaytsev

Oh man, another server migration has broken our FTP mirrors without anyone noticing sometime on June, 22. I'm hoping to have repaired that now...

comment:8 Changed 4 months ago by opty

I can confirm that notification works again, thanks!

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